Shipping Policy
At Lily Causal, we strive to ensure a seamless and enjoyable shopping experience for our customers. Below, you'll find our shipping policy detailing important information regarding shipping rates, delivery times, and more:
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Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer.
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Shipping Methods and Rates: We offer various shipping options to accommodate your needs. Our shipping rates are calculated based on the weight of your order and the destination address. You can select your preferred shipping method at checkout.
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Domestic Shipping (Within [Country]): We provide both standard and expedited shipping options for domestic orders. Standard shipping usually takes 15-20 business days, while expedited shipping delivers within 7-10 business days. Please note that delivery times may vary depending on your location and courier service.
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International Shipping: For our international customers, we offer standard and express shipping options. Delivery times vary depending on the destination country and customs clearance procedures. Additional customs fees, taxes, or duties may apply, and customers are responsible for any associated charges.
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Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can track the status of your package using the provided tracking number.
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Shipping Restrictions: Please be aware that we may not be able to ship certain items to certain locations due to legal restrictions or courier limitations. If you have any concerns regarding shipping restrictions, feel free to contact our customer service team for assistance.
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Address Accuracy: To ensure timely delivery, please double-check and ensure the accuracy of your shipping address during checkout. We cannot be held responsible for delays or misdeliveries caused by incorrect address information provided by the customer.
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Delivery Issues: In the rare event of a lost or damaged package, please contact us immediately, and we will work with the shipping carrier to resolve the issue promptly.
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Holiday Shipping: During holidays or peak seasons, shipping carriers may experience delays beyond our control. We appreciate your patience and understanding during these times.
If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact us. Thank you for choosing Lily Causal for your fashion needs!
SEEKROAD LIMITED
Address: Room 1318-19, Hollywood Commercial Center, 610 Nathan Road, Mong Kok, Kowloon,Hongkong
Phone: +852 51356879
Email: lilycausal@hotmail.com