How To Track Your Order

Thank you for shopping at Lily Casual, your go-to destination for fashionable, comfortable women's clothing, including dresses, cotton and linen apparel, casual shoes, and jewelry accessories. Once you've placed your order, you can easily track its status using the following steps:

Step 1: Check Your Order Confirmation Email

Shortly after placing your order, you will receive an order confirmation email from Lily Casual. This email contains important information about your purchase, including your order number and a summary of the items you've ordered.

Step 2: Locate Your Tracking Number

Within 3-5 business days of placing your order, you will receive another email from Lily Casual containing your tracking number. This tracking number is unique to your order and allows you to monitor its progress as it makes its way to you.

Step 3: Visit the Shipping Carrier's Website

Once you have your tracking number, visit the website of the shipping carrier used for your order. Common carriers include UPS, FedEx, DHL, USPS, etc.

Step 4: Enter Your Tracking Number

On the shipping carrier's website, locate the tracking or shipment tracking section. Enter your Lily Casual tracking number into the provided field and click on the "Track" or "Find My Order" button.

Step 5: Monitor Your Order's Progress

Once your tracking number is entered, you'll be able to view real-time updates on your order's journey. These updates may include when your order is processed, shipped, out for delivery, and delivered to your address.

Step 6: Contact Customer Support (If Needed)

If you encounter any issues with tracking your order or if you have any questions about its status, don't hesitate to reach out to Lily Casual's customer support team. You can find contact information on our website or in your order confirmation email.

Step 7: Receive and Enjoy Your Order

Once your order arrives at your doorstep, unpack your stylish Lily Casual items and enjoy wearing them! We hope you love your new additions to your wardrobe.

Step 8: Leave Feedback

We value your feedback! After receiving your order, feel free to leave a review or share your shopping experience with Lily Casual. Your feedback helps us improve our products and services for future customers.