FAQ
1. What products does Lily Casual offer?
Lily Casual specializes in fashionable casual women's wear including dresses, cotton and linen clothing, casual shoes, and jewelry accessories.
2. Where can I find Lily Casual products?
We only have one online store www.lilycasual.com
3. What sizes are available for Lily Casual clothing?
We offer a wide range of sizes to accommodate different body types. Our sizes typically range from XS to XXXXL, but specific size availability may vary by product. Please refer to our size chart for accurate measurements.
4. How can I determine my size when shopping online?
To ensure the best fit, we recommend referencing our size chart provided on the product page. Additionally, you can contact our customer service team for personalized assistance regarding sizing and measurements.
5. What is Lily Casual's return and exchange policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer hassle-free returns and exchanges within 30 days of purchase. Please review our detailed return policy on our website for more information.
6. Does Lily Casual offer international shipping?
Yes, we provide international shipping to select countries. Shipping rates and delivery times may vary depending on your location. For more information on international shipping, please contact our customer service team.
7. Are the jewelry accessories sold by Lily Casual hypoallergenic?
Our jewelry accessories are crafted with high-quality materials, but individual sensitivities may vary. We recommend checking the product descriptions for specific material information. If you have any concerns about allergies or sensitivities, please reach out to our team for assistance.
8. How can I stay updated on new arrivals and promotions at Lily Casual?
To stay informed about the latest arrivals, promotions, and exclusive offers, you can subscribe to our newsletter through our website. You can also follow us on social media platforms such as Instagram and Facebook for regular updates.
9. Does Lily Casual offer gift cards?
Yes, we offer gift cards that can be purchased online or in-store. Gift cards are a perfect choice for any occasion and can be redeemed for any Lily Casual product.
10. How can I contact Lily Casual for further assistance?
If you have any additional questions or need further assistance, please don't hesitate to contact our customer service team at lilycasual@hotmail.com.
We're here to help!
SEEKROAD LIMITED
Address: Room 1318-19, Hollywood Commercial Center, 610 Nathan Road, Mong Kok, Kowloon,Hongkong
Phone: +852 51356879
Email: lilycasual@hotmail.com